Shipping & Return Policy

 

 

FLAT RATE SHIPPING

United States

Small packages under 1 lb.
$7.95 Flat Rate

Packages under 2 lbs.
$9.95 Flat Rate

Packages 2 lbs. and over
$13.45 Flat Rate ($13.45 is the most you pay for shipping even on oversized heavy items) 

Orders $300 +  Ship Free

 

SHIPPING LOCATIONS

At this time we offer shipping only to the United States.

 

SHIPPING METHODS AND OPTIONS

You will receive an email notification when all or part of your order ships. The email will provide the necessary information needed to track your shipment.

Most orders ship within 48 hours. Orders are typically processed and shipped within 1-2 business days following the day the order was placed. Our shipping days are Monday – Friday and do not include weekends and holidays.

Most orders are shipped via USPS Priority Mail, depending on the items ordered and their weight we also use UPS ground. If your ordering items such as fletching glue or other adhesives they will ship via UPS as the postal service will not transport flammable items.  Unfortunately, we do not offer overnight shipping at this time (we are working on it and hope to have it available soon).

TRANSIT TIMES

Orders are fulfilled directly from our retail stores in the Pacific Northwest or from our distribution facility in Pennsylvania. Transit times may vary based on your location, if you have any questions or would like a better idea on how long your package would take to arrive please give us a call at (503) 556-1322.

We will always attempt to use the most time-efficient method allowed for the products being shipped. Multiple shipping methods may be used for an order, depending on the methods available for items in that order.

TRACKING YOUR SHIPMENT

You will receive an email notification when all or part of your order ships. The email will provide the necessary information needed to track your shipment.

SALES TAX

Where applicable, Triple X Archery will charge sales tax on taxable items. Sales tax is calculated on the cost of the taxable merchandise. Depending on state-specific regulations, sales tax may also be assessed on shipping and handling costs.

RETURN POLICY

Most merchandise purchased directly from Triple X Archery in new, unused, and resalable condition, and returned within 30 days will receive a refund or exchange. All merchandise for return or exchange must be accompanied by a valid RA (return authorization) Number.  To get your RA number please simply click the button below and fill out the form.

Return an Item

Eligible refunds are processed to the original payment method used for the order within 3-5 business days of receiving the returned merchandise. We do not accept returns or exchanges for items such as custom cut arrows or special made orders. Other restrictions may include inspection of the item by an authorized service center.